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Want to improve employee retention? Try implementing a Learning Management System.

As a business owner, it’s easy to understand the benefits of improved employee retention. Actually knowing how to do it is another matter.


The fact is that untrained employees are often demotivated and frustrated, while well-trained employees are usually happier and capable of representing your business in a positive manner. Learning management system (LMS) platforms are a great way to provide engaging and motivating Learning and Development (L&D) strategies, ensuring your employees are positively challenged and have a clear path to progress.

Here's five tips for using an LMS to increase employee retention and, most importantly, how you can automate the process.

1. Use data to inform your L&D strategy - give your audience what they want!

When it comes to learning and development strategies, nothing speaks more clearly than data. Employees rank training as one of the best workplace benefits, but this can and does change quickly when employees are driven towards an undesired training path.

Polls, surveys, anonymous Q&A’s or even a five-minute sit-down meeting can provide a whole host of actionable data, which, in the long run, will save on wasting resources pushing undesired L&D strategies.

2. Seek out learning and skills gaps - but don't leave it to guesswork.

With most LMS platforms you can track and monitor teams, departments and organisations down to an individual level. When analysing data from your L&D strategy you can start to paint a picture of what areas are excelling and where there are problems. If you're seeing this in real-time or able to pick it up before it goes unnoticed for too long, you could, for example, add additional training or create face-to-face supplementary courses.

3. Personalise the experience - keep your crowd happy!

You may have several departments, locations, services and employees, which means you will have a variety of L&D requirements. Employees who have to complete training that is not suitable for their role or career progression are unlikely to engage with the content or complete it. Setting career paths via personalised training routes are the best way to provide employees with relevant goals and action items, keeping them motivated and engaged.

4. Incorporate 'sticky' material - "horses for courses".

When you provide training with an LMS, you also provide the ability to revisit the course over and over again, which is really useful when some learners have a longer learning curve or they happen to lose their notes.

Giving your employees the chance to go back over courses and training is a great way to ensure learning materials stick, since employees are not under pressure to remember everything straight away.

5. Accommodate various learning styles - everyone is different.

Blended learning is not only a massive cost saver for your business but it also accommodates to the needs of various learning styles. Some employees may take longer than others, or there may be skills/learning gaps that require face-to-face training. An effective LMS will combine various styles of training from videos to quizzes, as well as include other options for learning.

So, L&D can be a lengthy process and the initial RoI can take time to be realised, which can be off-putting for a business owner with a small number of employees. But employee retention is a cultural asset, and culture takes time to develop – time that needs to be spent ensuring employees are happy and engaged with the company they work for.

Thanks to Marius Fermi for the great insights this article was based on.